Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

Canada Shipping Rates and Estimates

Free shipping for orders over $150.00 CAD

Shipping Option

Estimated Delivery Time

Condition

Price

Expedited

2 to 8 business days

0kg - 1.99kg

$15.00 CAD

Expedited 2 to 8 business days 2kg and up $25.00 CAD

Xpresspost™

2 to 4 business days

0kg - 1.99kg

$25.00 CAD

Xpresspost™ 2 to 4 business days 2kg and up $40.00 CAD


 

USA Shipping Rates and Estimates

Free shipping for orders over $150.00 CAD

Shipping Option

Estimated Delivery Time

Condition

Price

Expedited USA

5 to 10 business days

0kg - 1.99kg

$25.00 CAD

Expedited USA 5 to 10 business days 2kg and up $45.00 CAD

Tracked Packet 

8 to 7 business days

0kg - 1.99kg

$15.00 CAD

Xpresspost™ USA

3 to 6 business days

0kg–1.99kg

$40.00 CAD

Xpresspost™ USA 3 to 6 business days 2kg and up $70.00 CAD

 

International Shipping

When international orders reach their destination country, they may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. Additional fees may also be incurred dependent upon the destination country’s import laws.

Shipping Option

Estimated Delivery Time

Condition

Price

Small Packet International

(No Tracking)

6 to 12 business days

0kg - 1.99kg

$20.00 CAD

Tracked Packet International

8 to 32 business days

0kg - 1.99kg

$30.00 CAD

Xpresspost™ – International

5 to 33 business days

0kg - 1.99kg

$90.00 CAD

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. AKRE PROJECTS INC. is not responsible for these charges and as the customer, are your responsibility.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at connect@akreprojects.com with your name and order number, and we will look into it for you.